Key Terminology

In the “fine art/white glove shipping” sector, there are lots of phrases and terms that are widely used within the industry that are sometimes used in different contexts. The below is designed to try and explain these phrases in more detail to give our clients a better, clearer understanding.

White Glove Delivery:

Inside delivery to the end address, unpacking of the item/s, placement in the clients desired location and removal of all packaging materials. *Please note this does not always include detailed assembly of furniture, art installation or mirror hanging.

Kerbside Delivery:

The item will be delivered outside of the clients end destination i.e the kerb. The client will have to sign for the piece, once the item is signed for, it is then the clients responsibility to take the item inside and remove all packaging and place etc. This is usually a cheaper option, however if the end client is not told they are receiving a kerbside delivery, they can become aggravated that they have to then take the piece inside themselves and have to get rid of the packaging.

Door to Door Delivery:

This is a term that can unfortunately mean either a kerbside or a white glove delivery dependant on which company you are working with, if you get quoted based on a “door to door” service, it is always best to clarify with the shipper that you are getting the service you require.

Seafreight Groupage:

This is a shared container space arranged by the shipper, this is a cost effective way of shipping items to certain locations, however you will not have flexibility on dates. The shipper will issue dates for the next anticipated shipment, if you agree a price they will then put your item on the next available service to that destination. If these dates do not work/aren’t convenient, you will unfortunately have to wait until the next groupage service. Groupage services are subject to demand, if there is not enough volume on a certain container, the shipper can hold the shipment back till they have enough volume to make the shipment worthwhile. None fragile items do not have to be as rigorously packed as the shipper will be dealing with the load from start to finish, this in turn reduces the overall cost of the shipment.

Roadfreight Groupage:

This consolidated truck arranged by the shipper, this is a cost effective way of transporting items to and from certain locations in Europe, however you will not have flexibility on dates. The shipper will issue dates for the next anticipated groupage price, if you agree a price they will then put your item on the next available service to that destination. If these dates do not work/aren’t convenient, you will unfortunately have to wait until the next groupage service. Groupage services are subject to demand, if there is not enough volume on a certain truck, the shipper can hold the shipment back till they have enough volume to make the shipment worthwhile. None fragile items do not have to be as rigorously packed as the shipper will be dealing with the load from start to finish, this in turn reduces the overall cost of the shipment.

Dedicated Seafreight Container:

This is a dedicated container space for the client, this can come in the form of a 20 foot, a 40 foot or a 40ft high cube container. This will be more expensive than a groupage service, however for larger shipments this may be the more cost effective solution.

Dedicated Truck:

This is a dedicated truck for the client, this is more expensive as this truck is purely being used for one clients requirements. This is typically used when the shipper does not have a groupage service going to certain area in the near future but the piece requires collection asap.

LCL:

Less than container load, this means that the client does not have enough volume to warrant a whole container and the shipping company does not run their own regular groupage service to the required destination. In this event, the shipper will find a regular container to this destination (organised by another shipper) and look to put the clients item on this service. As this service is not overseen by the clients shipping company the items would have to be cased to ensure that they are adequately packed when handled by the third party.

IPT:

Insurance Premium Tax, this is the tax charged on top of the insurance figure provided (should you decide to go ahead with insurance). This is currently at 6% of the insurance estimate.

The above purely scratches the surface on all the wording/terminology used within the “white glove” shipping sector, if you need any other assistance on terminology please do not hesitate to contact your nearest office for a more detailed information, or if you are happy to, please email info@airseapacking.com and someone will get back to you asap.

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AirSea Packing have always been pro-active and personable. We decided to use Josh & Air Sea Packing, because they are professional, reliable and keen to help - they also help to make our logistics work smoothly.
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